Scope Of Support
Our support team is online 24/7, 365 days a year. We offer support through tickets and our Documentation.
Our support is normal operating capacity
Minimal staffing for support, it’s advised to not take any actions that may impair your sites or servers.
We’ll be available only for server down or live website platform down issues.
Holiday Schedule 2023
During the holiday time, we have periods where we will have light or critical only support. See below.
Monday – Friday