Full
Our support is normal operating capacity
Light
Minimal staffing for support, it’s advised to not take any actions that may impair your sites or servers.
Critical Only
We’ll be available only for server down or live website platform down issues.
Normal Week
Monday – Friday
Saturday
Sunday
Memorial Day
May 26th
May 27th
May 28th
May 29th
May 30th
May 31st
Independence Day
July 2nd
July 3rd
July 4th
July 5th
July 6th
Labour Day
Sept 2nd
Sept 3rd
Sept 4th
Sept 5th
Sept 6th
Thanksgiving
Nov 25th
Nov 26th
Nov 27th
Nov 28th
Nov 29th
Nov 30th
Christmas/New Years
Dec 22nd
Dec 23rd
Dec 24th
Dec 25th
Dec 26th
Dec 27th
Dec 28th
Dec 29th
Dec 30th
Dec 31st
Jan 1st
Jan 2nd
Jan 3rd